Sana Agents — Enterprise
Vendor: Sana (Workday).
| Field | Value |
|---|---|
| Retention (default) | Unknown |
| Retention configurable | Yes – custom retention & auto-deletion (Enterprise) source · 2026-10-15 |
| Trains on customer data | No source · 2026-10-15 |
| Zero data retention option | Yes – workspace-wide Enforce ZDR (Enterprise), can be contract-locked source · 2026-10-15 |
| Data residency | Single-tenant architecture (no region list published) source · 2026-10-15 |
| SSO | SAML SSO source · 2026-10-15 |
| SCIM | Yes (Enterprise) source · 2026-10-15 |
| Audit logs / compliance API | Event logging, critical logs ≥2 months (vendor-side) source · 2026-10-15 |
| Customer-managed keys | Unknown |
| Admin connector controls | Unknown |
| SOC 2 | SOC 2 Type I & II source · 2026-10-15 |
| ISO 27001 | Yes – ISO 27001:2022 source · 2026-10-15 |
| HIPAA / BAA | HITRUST claimed; HIPAA BAA not documented source · 2026-10-15 |
| Encryption | AES-256 at rest, TLS 1.2+ source · 2026-10-15 |
| DPA available | Yes – published DPA source · 2026-10-15 |
| Feedback used for training | Unknown |
| Vendor human review | Unknown |
| AI mgmt cert (ISO 42001) | Unknown |
| FedRAMP | Unknown |
| Pricing note | Enterprise: custom pricing source · 2026-10-15 |