Glean — Enterprise
Vendor: Glean.
| Field | Value |
|---|---|
| Retention (default) | Unknown |
| Retention configurable | Yes – chat history Off/30d/90d/6mo/1yr source · 2026-10-15 |
| Trains on customer data | Unknown |
| Zero data retention option | Unknown |
| Data residency | Glean-hosted single-tenant with alternative regions, or customer-hosted in your AWS/GCP source · 2026-10-15 |
| SSO | Yes – verifies identity via your SSO provider source · 2026-10-15 |
| SCIM | SCIM 2.0 deprovisioning (Okta) source · 2026-10-15 |
| Audit logs / compliance API | Yes – end-to-end audit trail, SIEM streaming source · 2026-10-15 |
| Customer-managed keys | Supported on customer-hosted AWS (Glean recommends AWS-managed keys) source · 2026-10-15 |
| Admin connector controls | Yes – source-system permissions enforced source · 2026-10-15 |
| SOC 2 | Yes – SOC 2 Type II source · 2026-10-15 |
| ISO 27001 | Yes source · 2026-10-15 |
| HIPAA / BAA | HIPAA listed source · 2026-10-15 |
| Encryption | AES-256 at rest, TLS in transit; key rotation source · 2026-10-15 |
| DPA available | Yes – DPA listed on legal page source · 2026-10-15 |
| Feedback used for training | Unknown |
| Vendor human review | Unknown |
| AI mgmt cert (ISO 42001) | Yes – ISO 42001 source · 2026-10-15 |
| FedRAMP | Unknown |
| Pricing note | Unknown |