Claude — Enterprise
Vendor: Anthropic.
| Field | Value |
|---|---|
| Retention (default) | Indefinite unless custom period set source · 2026-10-15 |
| Retention configurable | Yes – min 30 days (chats/projects; excludes some Claude Code-based features) source · 2026-10-15 |
| Trains on customer data | No by default (commercial terms) source · 2026-10-15 |
| Zero data retention option | No for the Claude chat app. ZDR covers only eligible APIs, products using a Commercial API key, and Claude Code on Enterprise plans. source · 2026-10-15 |
| Data residency | US-only inference option source · 2026-10-15 |
| SSO | Yes – SSO/SAML + domain capture source · 2026-10-15 |
| SCIM | Yes source · 2026-10-15 |
| Audit logs / compliance API | Yes – audit logs, Compliance API, OpenTelemetry source · 2026-10-15 |
| Customer-managed keys | Yes – CMEK (AWS KMS, GCP KMS, Azure Key Vault); new data only source · 2026-10-15 |
| Admin connector controls | Yes – admins approve connectors org-wide, per-tool permissions source · 2026-10-15 |
| SOC 2 | Yes source · 2026-10-15 |
| ISO 27001 | Yes source · 2026-10-15 |
| HIPAA / BAA | Yes – HIPAA-ready config with BAA source · 2026-10-15 |
| Encryption | Unknown |
| DPA available | Yes – incorporated into Commercial Terms source · 2026-10-15 |
| Feedback used for training | Yes – thumbs feedback stored up to 5 yrs, may train; owners can disable source · 2026-10-15 |
| Vendor human review | Unknown |
| AI mgmt cert (ISO 42001) | Yes – ISO 42001 (Anthropic) source · 2026-10-15 |
| FedRAMP | No – not FedRAMP High (use Claude for Government/Bedrock/Vertex) source · 2026-10-15 |
| Pricing note | $20/seat/mo annual + usage at API rates; min 20 seats source · 2026-10-15 |